Dental Emergencies in Meridian, ID

Are you experiencing a dental emergency? Don't worry, we've got you covered! At Roots Dental in Meridian, ID, we offer same-day emergency dentistry appointments to provide immediate relief and get you back to smiling again. Our experienced team, led by Dr. Bill Frei, is dedicated to providing high-quality care when you need it most.

Treatment For All Kinds of Dental Emergencies

When a dental emergency strikes, it's crucial to seek immediate treatment. Ignoring or delaying treatment can lead to worsening pain, infection, and even tooth loss.

Severe Pain / Discomfort

Chipped Tooth

Injuries to Mouth / Jaw

Loose Dental Work

Knocked Out Teeth

Tooth Infections

Did you know…

Knocked out a tooth? Place it in cold milk to preserve the root while you head to your emergency appointment.

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Patient Reviews

Dr. Thomas helped me when my permanent retainer broke after I haven’t had braces for years. He was so kind and I was amazed at how well my permanent retainer was able to stay on afterwards. My previous orthodontist was extremely hard on my teeth and pushed on them so that I was sore the next day. Dr. Thomas listened to my concerns, was extremely gentle with my teeth and actually fixed the problem! I am so grateful for his expertise and even before he helped me a couple of the dental hygienists told me how thorough and great he was at his work!

Cara S.

This dental office is amazing! Best experience I’ve ever had in a dental office by far. You can just tell these people care, they really are on another level. I felt like Dr. Thomas actually made time to talk to me, I didn’t feel rushed or as if I was holding him back from other patients. He took the time to answer all of my questions, but in such a simple easy to understand way. I know this sounds small but he even drew me a picture to help answer one of my questions. I don’t know what it was about this office, but you could just tell there’s something different about them. Amazing experience.

Cole B.

Dr. Frei was so helpful and knowledgeable through my Invisalign process and I have loved how everything turned out! This is a great dental office and staff! Such a great location and new up to date technology.

Brittney B.

I recently switched to Roots Dental and it’s been a great transition. They weren't pushy and were very kind. After the cleaning, Dr. Frei spent a good amount of time hearing my concerns and seemed to genuinely care. I didn't feel like he was wanting to rush me out of there. I highly recommend!

Tyler M.

Compassionate, Patient-Focused Care

Get To Know Dr. William Frei

Dr. Frei is an Idaho native and grew up in the Treasure Valley. His pursuit of a career in dentistry was born from an unfortunate boating accident resulting in the loss of his friend's front tooth. He witnessed his childhood dentist (and future mentor) repair not only his friend's smile, but also his confidence. 

Dr. Frei attended Brigham Young University and went on to complete dental school at the Missouri School of Dentistry and Oral Health. While in dental school, he was able to provide care to the underserved communities in and around St. Louis. Upon graduation, he began his Army dental career, serving 4 years as a Captain. Dr. Frei completed a 1-year Advanced Education in General Dentistry residency program at Joint-base Lewis McChord, WA, learning from the top dental specialists both within the armed services and the civilian world. 

Following his residency program, Dr. Frei and his family were assigned to Ft. Polk, Louisiana where they battled hurricanes, humidity and fire ants, but fell in love with crawfish, gumbo, and the wonderful southern people. After their time in the Army, they made the decision to return closer to family and settle here in Idaho's Treasure Valley. 

When he’s not in the office, Dr. Frei enjoys spending time outside golfing, hiking, fishing, camping, and spending time with his wife and four children..

Whole Person Healthcare Artistically Delivered

Get To Know Dr. Stephen Thomas

Dr. Thomas grew up in Nampa, Idaho. His "before and after" experience with braces is what first drew him to dentistry. He wanted to help others smile with confidence and have a similar life changing experience. Having come from an artistic family and background, Dr. Thomas has always been interested in creative expression. Through his art and dental education, he was able to discover the artistic aspects of quality dental care, and he is passionate about sharing these with his patients. 

Dr. Thomas graduated from Brigham Young University in 2013 with a degree in Exercise Science and Spanish. He then went on to complete dental school at the Arizona School of Dentistry and Oral Health in Mesa, AZ. Dr. Thomas graduated #2 in his class, excelling both academically and clinically. In addition to his dental school degree, he completed additional courses obtaining a certificate in Public Health, focusing on serving underserved communities. While attending dental school, he was able to travel to underserved areas and work in community health centers in Texas, Washington, Arizona, and Utah. 

Upon the completion of dental school, Dr. Thomas began his military service as a Captain in the United States Army. He completed a 1-year Advanced Education of General Dentistry residency in Fort Sill, Oklahoma. This residency had a unique focus on cosmetics, orthodontics, and digital dentistry. He and his family were then stationed in Fort Polk, Louisiana, completing their 5 years of military service. Upon finishing their Army dental career, they returned to the Treasure Valley.

Dr. Thomas spends most of his time outside of the office with his wife and four children. He grew up an avid basketball and tennis player, and he continues to enjoy playing tennis and teaching his children how to play. Despite his love for tennis, Dr. Thomas will admit he's developing a new love for pickleball!

What to do in a Dental Emergency


Once we have identified the problem, we will provide immediate pain relief to alleviate your discomfort. This may involve medication, dental sedation, or other techniques to ensure your comfort throughout the treatment process.


Based on our evaluation, we will create a personalized treatment plan tailored to your specific needs. We will explain the recommended procedures, discuss any alternatives, and address any concerns or questions you may have.

Call (208) 906-0306 now to schedule your same-day emergency dentistry appointment at Roots Dental in Meridian, ID. Don't wait - we're here to help you get the relief you need and restore your smile!


When you arrive at our office, we'll conduct a thorough examination to assess the extent of the dental emergency. Our team will take X-rays if necessary to get a comprehensive view of your oral health.

The Importance of Prompt Emergency Care

Same-Day Care

During a dental emergency, everything can happen so fast. If you can’t get to a phone, or just need to get help right away, you can walk right into our office and get the immediate care you deserve.

After Hours Appointments

Dental emergencies don’t always strike during regular business hours. That’s why we offer after hours appointments so you can get the care you deserve, when you need it most.

Problem-Focused Exams

When issues arise, our team can perform problem-focused exams (also known as limited exams) to help address the issues. Limited exams allow us to focus on what’s hurting or injured so we can get you out of pain and back to normal again.

Digital X-Rays & Imaging

Better diagnostics means better results. With modern imaging techniques, we can quickly and accurately assess your dental emergency, and create a treatment plan right away, so you can relieve your dental pain and get back to your life.

Frequently Asked Questions

Check out these frequently asked questions, or call us to speak with our team.

What should I do if I’ve knocked out a tooth?

If you've accidentally knocked out a tooth, it's important to act quickly to increase the chances of saving it. First, carefully pick up the tooth by the top (crown) and avoid touching the root. Rinse it gently with warm water to remove any debris, being careful not to scrub or rub it. If possible, try to place the tooth back into its socket without forcing it. If it doesn't go back in easily, store it in a container of cold milk and contact us immediately for guidance and to ensure we are prepared for your visit. Time is of the essence, as the tooth needs to be replaced and splinted within 1-2 hours to avoid further damage.

What should I do if my dental work has fallen out?

If any of your dental work, such as a filling or crown, has fallen out, it's important to take action promptly. Place the dental work in a plastic bag or container and bring it with you to our office. Call us right away to schedule an emergency visit so we can address the issue as soon as possible. Even though it's not a natural tooth, losing dental work can expose vulnerable parts of your mouth to bacteria, leading to infection, decay, or other complications. Don't delay in getting in touch with us to ensure your smile is restored with restorative dental work.

What should I do about a severe toothache?

If you're experiencing a severe toothache that lasts for 2 or more days, it could indicate a tooth infection, which requires immediate attention. Contact us without delay to schedule an appointment. In the meantime, you can manage the pain by applying a cold compress to your cheek, taking over-the-counter pain medication, or using a topical product like Orajel to numb the tooth. However, it's crucial to seek professional dental care to address the underlying cause of the toothache and prevent further complications. Root canal therapy may be necessary to save the tooth.

What should I do about a chipped, broken or cracked tooth?

If you have a chipped, broken, or cracked tooth, it's essential to seek professional dental care as soon as possible. Without a thorough examination, it's difficult to determine the severity of the damage. Leaving such issues untreated can lead to infections and additional complications that could have been prevented. Contact us immediately to schedule an appointment and allow us to assess the extent of the damage. We will provide guidance and recommendations on how to restore and protect your smile, as well as alleviate any dental pain you may be experiencing.

What should I do about a loose tooth?

If you have a loose tooth due to a dental injury, it's crucial to contact us right away to schedule a same-day appointment. Leaving a loose tooth untreated can result in the nerves supporting the tooth dying, leading to its loss. To maintain stability, avoid touching the loose tooth with your tongue or fingers. When you arrive at our office for emergency care, your dentist will attach the loose tooth to the adjacent teeth with a stabilizing splint. This splint will provide support and initiate the healing process, allowing the tooth to reattach itself to your gums. Don't hesitate to reach out for our help – we are here to assist you in preserving your tooth.

Time to Smile!

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